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Cookies and privacy

We consider data-protection a key issue in relation to the trust we share with our customers.

We make a point of respecting your privacy and that’s the reason why in the collection and processing of personal data we respect the legal regulations and provisions.

Data protection

1/ Data Collection

When you browse, create an account or buy a product on Vinatis or when you contact our customer service, the company VINATIS SARL, registered at the RCS of Annecy under the number B 443 100 524, collects some data in order to meet your needs and to provide you with an optimal user experience. The information we collect is the following: civility, first name, last name, email, password, postal address, ordering information, and information relating to your navigation on the Vinatis Website.

2/ Processing and use of data

We store your data for the purposes of processing your orders, for our customer service and for marketing purposes. Your personal data can be passed on to associated companies., if necessary, within the framework of the handling of the order ( shipping companies, banks) but this data will be used by our service providers only for the execution of their tasks (parcel delivery…)

3/ Rectification and suppression of your personal data

Personal Information we collect online is used for responding to inquiries and processing orders. In accordance with law N° 78.17 of the 6th January 1978 relating to information technology, files and freedom of information, you have the right to access, modify, rectify and delete any personal data and subject to being processed under the responsibility of VINATIS. You can enforce this right by sending an email to our customer service: sav@vinatis.com or by mail to: VINATIS 6 Avenue du Pré de Challes - PAE des Glaisins - 74940 ANNECY LE VIEUX – France

Cookies

1/ What are cookies?

A cookie is a file saved on your computer when you browse a site. This file includes various information about your operating system, your browser and your device (computer, mobile, tablet). It can also record your IP address as well as your different interactions with the website vinatis.com and the newsletters. Some cookies are required to access some features of the site and others allow you to safeguard your user data in a secure manner eliminating the need to re-enter information the next time you visit our website.

2/ Why is Vinatis using cookies?

Vinatis uses cookies to allow you an optimal navigation and to supply you with services that meet your needs (ex: cart saving, storing your login data…) We also use cookies in order to measure the traffic on the website and to improve its performance and to show you a relevant content according to your preferences. Some Vinatis partners can also place cookies whose handling is subject to their Policy but who commit themselves to comply with all applicable laws and regulations. This includes cookies related to your purchases and the content of the page you are viewing.

3/ How can I disable cookies?

If you accept cookies in your browser, we and our partners will be able to process your navigation information mentioned above. If you disable your cookies, you may not be able to use all of the services (e.g. your user name, as well as your password, will no longer be saved, your basket in progress will no longer be saved…).