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Our Services

Tested and careful packaging - Vinatis

Tested and Reliable
packaging

Our dynamic and efficient delivery team packs up your wine with the greatest care, for optimal shipping.

Your bottles are inserted in anti-breakage special boxes, approved by transport companies to ensure shipment safety.

Strengthened packaging protects from bumps, so our transport logistics have always satisfied our customers!

Ready for your first order yet?

A tailored shipment

A tailored
shipment

Our delivery service elects to make shipments easy for you, regardless of location or time.

Whether you want your package delivered in the European Union or to pick it up on the spot (in Annecy), Vinatis has got everything!

Are you sending a gift? Vinatis takes care of everything! No invoice is attached to the package. Invoices are only available in your account. In addition, you can add a personalised message when finalising your order.

Clients' satisfaction:
a real obsession!

Our 5* rated customer service in based in our premises at Annecy, and warmly responds to all your requests.

Advising customers, tracking deliveries, parcel return, ... You have dedicated personnel at your disposition to satisfy your needs.

Fast and efficient, we have set up a multilingual service, able to provide a personalised answer in 24 hours (working days only).

Kind Words
Thank you for all your feedback!

We'll let the customers do the talking...

Lino A., 02/09/2015 :

«You honour what a customer is entitled to expect, responsiveness, politeness, sense of service and communication!

As a new customer, I am really pleased, thank you!»

Béatrice A., 07/09/2016 :

«Big thanks. You have taken care of my request. This morning I received the package.

Congratulations, you are the online sales site we'd like to use every time! »