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    DELIVERY TIME / COST / COUNTRIES OF DELIVERY
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    OUR OBLIGATIONS

     
    DELIVERY
    VINATIS has the obligation to deliver the products in the intended deadlines, namely :
    - Within 4-8 working days in Europe for our products in stock.

    DELIVERY SERVICE
    VINATIS has the obligation to deliver the products in the best possible conditions.
    All our products are insured and are transported in a protective packaging.

    IF YOU FACE A PROBLEM DURING THE DELIVERY
    A delay ?
    Please contact us within 48 hours, in order to search for the parcel.

    A breakage ?
    Refuse the whole delivery and write the reason on the delivery slip. Contact us within 48 hours. We will send your order once again within 24 hours. 

    A missing product ?
    Write the missing product on the delivery slip and contact us within 48 hours. We will do what is necessary within 24 hours. 

    You received a wrong order ?
    Contact us quickly, the price of your order will be refunded.


    VINATIS
    AFTER-SALES SERVICE  :
    TEL.: +33 4 50 09 09 09
    FAX : +33 4 50 09 54 81
    E-mail : contact@vinatis.com

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    Payment methods :
        
    It is also possible to pay by Check or bank transfer.